![]() ![]() ![]() ![]() If your reasons are on any of the lists chances are, even a third party or gambling licensee won’t be able to help.īut if you are faced with fraud or a scam casino, or even a bad decision made by a bad casino agent, takes these steps to resolve the situation. We’ve written about some of the more common reasons why a casino won’t pay out. And when they do, the situation can sometimes feel helpless. What can I do if an online casino refuses to pay money?Ĭan a casino hold winnings? Yes absolutely, and there’s a whole load of reasons why they can decide to refuse to payout. However, if you’ve done that with no results, and they simply refuse to pay out your casino winnings, your next step is to contact a third-party dispute resolution provider (more on those below).įinally, if all else fails, and a casino is trying to genuinely cheat you and you are getting nowhere, you can contact and complain to the gambling license authority, who may choose to investigate the casino further. ![]()
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